Waterloo Energy Products & Mechanical FAQ

Very professional and attentive service for our geothermal heating system.

Awesome techs and the outstanding customer service from Norma in the office. I got a furnace and A/C maintenance quickly. I am all prepared for the summer and winter months ahead. I highly recommend working with Waterloo Energy.

Waterloo Energy Products is excellent. The staff are knowledgeable, both in discussing the latest HVAC products and in installation. We used WEP to replace our furnance, air conditioner and water heater with more energy efficient al...

I wanted to thank Jim for answering all my questions about buying and installing a new geothermal system for my home. It was great to know that I could apply for some rebates and grants. Thanks for sending me all those pdfs and othe...

Reached out to Waterloo Energy because we were looking to get off natural gas and were looking for an HVAC contractor to help us figure out the best option for an alternative system and also to deal with problematic ducting that was...

Not sure who to trust for HVAC? Trust Waterloo Energy Products! They installed a 2.5T Mitsubishi ASHP for my home in Cambridge and did an amazing job! This project was part of me electrifying my home and taking part in the green hom...

We are very happy with our new geothermal system. The team doing the install was very friendly and professional about the project at hand. They provided daily updates about their status of work and are the team was easy to communica...

I have got system installed for my new house. It was a long and fairly complicated project. Nothing always goes perfect at the construction and mine was not an exception. Waterloo Energy turned out to be ready for the challenge thou...

We bought our house and inherited a geothermal system, and we were nervous about taking proper care of it. But you guys make it easy! He answers all our questions when he comes out to do regular service, and went above and beyond wh...