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We are very happy with our new geothermal system. The team doing the install was very friendly and professional about the project at hand. They provided daily updates about their status of work and are the team was easy to communica...

We purchased a new Trane furnace and a/c unit from Waterloo Energy Products and our experience was fantastic! They were professional, prompt, and efficient. They showed up on time for the installation. The tech was very polite and e...

We hired Waterloo Energy because of a referral from our neighbours who had them install a geothermal system in their home about 5 years ago. It went smoothly, and we love the fact that we no longer use natural gas to heat our new ho...

On the coldest day of the year in 2021 , my wife and i woke up to a 58 degree home. Needless to say I was on the hot seat to find a solution. I have many contacts in the trades and HVAC world, the one name that came to the top of th...

Waterloo Energy Products is excellent. The staff are knowledgeable, both in discussing the latest HVAC products and in installation. We used WEP to replace our furnance, air conditioner and water heater with more energy efficient al...

We bought our house and inherited a geothermal system, and we were nervous about taking proper care of it. But you guys make it easy! He answers all our questions when he comes out to do regular service, and went above and beyond wh...

Great crew & company. Had WEP remove my existing furnace and AC and install a 3.5 ton heat pump (trane xv19). Excellent service all around. Smooth communication, onsite crew was fantastic.

My experience with this Waterloo Energy was fantastic from the start to finish. Norma gave me the quickest appointment available to have my furnace checked, as the weather is getting colder, and I have a newborn at home. During the ...

Jim and his team have been a pleasure to deal with. They installed a Trane furnace and AC for us last summer and we are very satisfied with the install and post-install service they have provided.